Ordered two nativities am a promotion and the process was easy with fast delivery. Excited to assemble these with grandchildren at Christmas.
This was a great Christmas present for our great grandchildren while we are on a mission to Japan.
Poor Instructions. I was going to purchase another kit but after putting this one together I have changed my mind.
Sorry to hear the difficultly you experienced with the instructions. We would be interested to hear more specifically which part of the instructions were hard to follow. The instructions for each model can be downloaded and viewed for free on our website. Please email us at firstname.lastname@example.org. The difficulty level of our other sets is higher than this nativity.
A token attempt at finding my shipment then referred me to shop Amazon.
Dale, it's unfortunately that USPS lost this package despite having a tracking number. Prior to this review we had already issued you a FULL refund. If USPS finds them and delivers them to you'll get them for free. The reason we suggested using Amazon Prime is you requested this product be delivered by Tuesday and that would be the only option available to meet this deadline.